The need for SMEs to digitalise is more pressing than ever. The COVID pandemic has reinforced the case for SME digitalisation by showing how digitalised business models can foster SMEs’ resilience.

Digitalisation helps to diversify the business model, improve efficiency and foster competition with SME peers and larger companies. Digitalisation also enables innovation, and new and unique services design that allow companies to grow and prosper.

But what then are the main challenges for SME digitalisation, and how should small and medium sized accounting practices (SMPs) prepare to help their SME clients? Accountancy Europe asked 39 leaders and member bodies representatives, who have direct experience working with SMEs or deal with SME policies in their countries.